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Privacy statement

Stichting Bedrijfspensioenfonds voor de Koopvaardij (Dutch Merchant Navy's Company Pension Fund – Bpf Koopvaardij) handles the pension scheme for the merchant navy sector. If you receive a pension or if you are building up pension at Bpf Koopvaardij, your personal data are stored. Not only at our fund, but also at PGGM, the company that administers our pension scheme.

We attach great importance to the protection of your privacy and the security of your data. You can therefore be sure that we handle your details carefully and confidentially and that your data are properly secured.

The rules for protecting your personal data are laid down in the EU’s General Data Protection Regulation (GDPR). The Dutch Data Protection Authority (DPA) ensures that this legislation is complied with. Bpf Koopvaardij meets the requirements of the GDPR.

This statement explains how.

What are personal data?
Personal data are data that can be directly or indirectly traced back to an individual person. Examples include your name, address, date of birth, salary details, telephone number and e-mail address. But there are also special personal data, such as data on occupational disability or registration of conscientious objectors. We register personal data that we need for the administration of the pension scheme. We may also record data on occupational disability and conscientious objectors, if applicable.

Whose personal data do we process?
We process the personal data of all persons, and any partners and children, who are building up or have built up a pension at our fund or who are receiving a pension from us. We also register the personal data of the members of the administrative bodies of the pension fund, contact persons of the employers, regulators, suppliers and other persons or businesses who or that perform work for us. Remember: If your employer or company transfers personal data to us, the employer or company is obliged under the GDPR to inform you of this.

For what purpose do we use your personal data?
Bpf Koopvaardij believes that your data or data about you are your property. We therefore use your personal data only for the purpose for which you or your employer has supplied them to us or for which we have collected your data. We describe these purposes below:

  • in order to be able to administer the pension scheme;
  • to comply with legal obligations arising from, for instance, the Dutch Pensions Act or

the Wages and Salaries Tax Act;

  • to be able to respond to a question, suggestion or a complaint from you;
  • if you have indicated that you wish to receive a paper or digital newsletter from us;
  • to perform analyses for statistical purposes;
  • to prevent fraud.

We do not keep your personal data for longer than necessary. If the law obliges us to keep data (e.g. tax legislation or the Pensions Act), we do so. We can also retain your data for longer for our archive if it is necessary in order to perform our work properly. In that case, we take measures to protect your privacy.

What are your rights?
You are entitled to inspect your personal data and to have them corrected (in the case of any inaccuracies), restricted or to have them permanently removed. You can also request us to stop using your personal data for certain purposes or to transfer your personal data. You also have the right to object to the processing of your personal data. You will not incur any charges for exercising the rights referred to above.

Right to access
You have the right to access the processing of your personal data and receive information in connection with the processing of personal data.

Right of rectification, erasure and restriction
You have the right to obtain from us, without undue delay, the rectification of incorrect or outdated personal data, the erasure of your personal data, or the cessation of the use of your personal data for certain purposes. Furthermore, and subject to the purposes of the processing, you also have the right to supplement incomplete personal data.

Right to object
You may in some cases object to the processing of your personal data. This may take place based on compelling reasons relating to your particular situation and in accordance with relevant legislation.

Right to data portability
In some cases, you have the right to obtain certain personal data in a structured and commonly understood format, and to transfer them to others. This may take place based on compelling reasons relating to your particular situation and must be in accordance with applicable legislation.

Withdrawal of consent
If the processing of your personal data is based on your consent, you can withdraw your consent for this processing at any time. The withdrawal of your consent does not affect prior processing and we may still rely on another legal basis for processing the personal data in question.

For rectifications or the erasure of your data, you can submit a request stating the reasons to:

Bpf Koopvaardij
Postbus 97614
2509 GA The Hague
The Netherlands

We will respond to your request in detail within one (1) month. This period will be suspended if additional information is to be obtained from you or a third party. We have the option of extending the response time to three (3) months if the request is complex or is part of a bulk request (large number of data subjects with the same request). You will always be informed promptly regarding a response time of more than one (1) month. We have the possibility to refuse a request if your request is excessive or unfounded. We will then inform you of this.

If you wish to access your personal data, they will not be issued to you until we are sufficiently satisfied of your identity. We impose this requirement in order to protect your privacy to best effect.

In order to administer the pension agreement, we need your data. You cannot opt out of this use. Otherwise, we cannot abide by the statutory rules.

To which parties are your personal data issued?
We do not issue data to third parties unless this is permitted on the basis of law, or unless it is obligatory and/or necessary, e.g. for the national pension register or in the case of fraud. In all cases, your data are used only in accordance with the GDPR or the Pensions Act. Your data are accessible to the staff of PGGM, in so far as required for the performance of their work. We ensure that third parties do not have access to your personal data.

Recording of Service Desk telephone conversations
Bpf Koopvaardij has a Service Desk. If you call us or if we call you, we can record the telephone conversation. We do so for training and coaching purposes and to improve the quality of our services. You will be informed of the recording prior to the conversation. The recordings will not be kept for longer than strictly necessary or required by law. These recording too are not accessible to unauthorised persons.

Use of cookies on the website
Our website www.koopvaardij.nl uses cookies and similar techniques. These cookies make sure that the website functions well and enable user preferences to be retained. Cookies do not save personal data, such as your e-mail address or telephone number. Neither are cookies used to create a profile that can be traced to a person.

What cookies are used and when is permission required?
Our website uses the following cookies:

  • Functional cookies (always on)
    Functional cookies are technically necessary to enable the website to work. Therefore, we always place these cookies and no consent is required for them.
  • Analytical cookies (always on)Via analytical cookies we store information about the use of the website, so that we can make improvements. We have paid attention to safeguarding your privacy and protecting your data. This means that we cannot trace your personal data and behaviour, so no consent is necessary. We always place these cookies.
  • Personal cookies
    Besides functional and analytical cookies, other websites may also place cookies. These are cookies that give you the best personal experience on our website and beyond. Your consent is required for the placing of these cookies.

Disabling cookies
Using the browser settings on your computer, you can remove any cookies that have been placed and you can disable the placing of new cookies. The way in which this happens differs per browser (Edge, Firefox, Chrome, Safari, Opera). You will find more information in your browser settings. Or you can adjust the cookie settings. It may be that the website does not function optimally is you opt to disable the cookies on the website. Read more about the cookies that we use.

Amendments to the privacy statement
Bpf Koopvaardij reserves the right to amend this privacy statement. Needless to say, we will amend the privacy statement, if necessary, on the basis of legislative amendments and court rulings. We therefore advise you to consult this text regularly when you visit our website.

Version: November 2024